We at Less Neglect ("Less Neglect," "we," "us," "our") know that our users ("you," "your") care about how your personal information is used and shared, and we take your privacy seriously. This privacy policy describes how Less Neglect, Inc. collects and uses the personal information you provide on our Web site: lessneglect.com. Please read the following to learn more about our Privacy Policy. By visiting or using the Website or Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and you hereby consent that we will collect, use, and share your information in the following ways. Any capitalized terms used herein without definition shall have the meaning given to them in the Less Neglect Terms of Service.
Less Neglect complies with the U.S.-E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from European Union member countries. To learn more about the Safe Harbor program, and to view Less Neglect certification, please visit http://www.export.gov/safeharbor
I. WHAT DOES THIS PRIVACY POLICY COVER?
This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Website or Services. Personal Information is any information that may be used either along or in combination with other information, to personally identify an individual, including but not limited to a first and last name, company name, personal profile, a physical address, email address or any other contact information. This policy explains what data we collect about Customers and the customers and clients of our Customers ("End Users"), and how we collect, use and retain such data. The use of information collected through our service shall be limited to the purpose of providing services from Less Neglect. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for the Services. No one under age 13 may provide any personal information to us or on the Services.
II. WHAT INFORMATION DOES LESS NEGLECT COLLECT?
We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve the Services, to allow our users to set up a user account and profile, to contact users, to fulfill your requests for the Services, to analyze how users utilize the Website, and as otherwise set forth in this Privacy Policy. We may share certain types of Personal Information with third parties (described in this Section and in Section IV below). We collect the following types of information:
A. Information You Provide to Us:
Customers' Personal Information: We receive and store any information you knowingly provide to us. For example, we collect Personal Information such as your name, email address, and browser information. You can choose not to provide us with certain information, but then you may not be able to register with us or to take advantage of some of our features. We may anonymize your Personal Information so that you cannot be individually identified, and provide that information to our partners. End Users' Personal Information: In order to provide you with the Services, we also receive and store any information you choose to provide us with respect to your End Users .
Transaction Information: We may collect or obtain information, such as your credit card number and related billing information, in order to complete your subscription to the Service. We may update such data should a Customer grant us permission to bill a credit card for recurring charges, such as monthly or other types of periodic payments. We may use the tools, software or services of third party service providers to process transactions on our behalf, in which case the terms of use and/or privacy policy of said third party service provider shall also apply to the transaction.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Less Neglect stores this information for the sole purpose of sending this one-time email, and tracking the success of our referral program.
Your friend may contact us at privacy@lessneglect.com to request that we remove this information from our database.
B. Information Collected Automatically:
Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, "cookie" information, and the page you requested. "Cookies" are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages in our Website are visited by you. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device's acceptance of cookies, but this may prevent you from taking advantage of some of our Website's features. If you click on a link to a third party website, such third party may also transmit cookies to you. This Privacy Policy does not cover the use of cookies by any third parties.
When you visit the Website, whether as a Less Neglect customer or a non-registered user just browsing, our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). For example, Log Data may include information such as your computer's IP address, browser type or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics. We use this information to monitor and analyze use of the Website and the Services and for the Website's technical administration, to increase our Website's functionality and user-friendliness, and to better tailor it to our visitors' needs.
Additionally, as part of our provision of the Services to you, if you install certain software code provided by us on your website, we will also track and collect End User Customer usage information on your website. We also use third parties to collect publicly available information relating to your End User Customers. For more information on how we collect and compile End User Customer Information, please see Section IV below.
The use of cookies by our tracking utilities is not covered by our privacy policy. We do not have access or control over these cookies. Our tracking utilities use session ID cookies to enable us to design a better experience for our customers
C. E-mail and Other Communications:
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at privacy@lessneglect.com.
III. WHERE WE STORE YOUR PERSONAL INFORMATION
If you are located outside the United States, the information that we collect from you may be transferred to, and stored and processed at, a destination in the United States. By submitting information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.
IV. HOW WILL LESS NEGLECT USE THE PERSONAL INFORMATION IT RECEIVES?
We neither rent nor sell your Personal Information or your End User Customers' Personal Information in personally identifiable form to anyone. We share such Personal Information in personally identifiable form with third parties as described below.
A. Trusted Third Parties:
We may employ or contract third-parties to perform tasks on our behalf and to facilitate our Services, including the provision of maintenance services, database management, Web analytics and general improvement of the Services. We may need to share your information with them. In the course of improving our Services we may share Personal Information with them as is necessary..
B. Business Transfers:
In the event of merger, sale, or change of control we may transfer or assign this Privacy Policy and any Personal Information to a third party entity. Should such an event occur, Less Neglect will use reasonable efforts to direct the transferee to use the Personal Information in a manner that is consistent with Less Neglect's privacy policies. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
C. Protection of Less Neglect and Others:
We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or a court order; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Less Neglect, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
V. IS THE PERSONAL INFORMATION SECURE?
The security of Personal Information is important to us. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. We use SSL technology to encrypt data during transmission, and we also employ application-layer security features to further anonymize sensitive data. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect Personal Information, we cannot guarantee its absolute security. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
VI. WHAT PERSONAL INFORMATION CAN I ACCESS?
Through your account settings, you may access, and, in some cases, edit or delete the following information you've provided to us:
- name and password
- email address
- profile photo
- company name
- position in company
- location
If you have any questions about viewing or updating information we have on file about you, please contact us at privacy@lessneglect.com . We will respond to your request to access within 30 days. Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: privacy@lessneglect.com.
VII. MODIFYING YOUR PERSONAL INFORMATION
If your Personal Information changes, or if you no longer desire our service, you may correct, update or amend by making the change in your account/profile settings page or by emailing our Customer Support. We will respond to your request to access within 30 days. Less Neglect has no direct relationship with the individual End Users' personal data it may process. An individual who seeks access, or who seeks to correct, amend, delete inaccurate data or withdraw consent for further contact should direct his query to the Less Neglect customer they deal with directly. If the Customer requests Less Neglect to remove the data, we will respond to their request within 30 days. In any event, we will delete or amend any Customer's or End User's Personal Information that we are storing if we receive a written request to do so. Any such request should be addressed to privacy@lessneglect.com and include sufficient information for Less Neglect to identify the Customer or End User and the information to delete or amend.
VIII. TESTIMONIALS
We post customer testimonials/comments/reviews on our web site which may contain Personal Information. We do not obtain the customer's consent via email prior to posting a testimonial containing personal information. To request removal of your personal information from Testimonials or comments please contact us at privacy@lessneglect.com.
IX. CHANGES TO THIS PRIVACY POLICY
We reserve the right to change the terms of this Privacy Policy at any time. Such change will become effective thirty (30) days following notification to our Customers by email or by posting an updated version on our website lessneglect.com and shall not affect Personal Information collected prior to the date when the change becomes effective.
X. QUESTIONS OR CONCERNS
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to privacy@lessneglect.com.
Less Neglect
Effective Date: 11/1/2012
